Expede IT > Consultancy > Desktop Management
Are you spending too much time looking after your desktops? Is your desktop environment difficult to update? Is keeping your security patches up to date a nightmare? Has your software licensing position lost all touch with reality?
Individually managing the configuration of each and every desktop PC and laptop does not scale well. Things quickly descend into “anarchy” with every PC and laptop differently configured. Anarchic environments have serious problems in terms of:
- Cost - both IT and non-IT staff spend excessive time managing individual units
- Productivity - unreliable desktops means staff not able to work
- Security - keeping desktops and laptops secure is a major challenge
- Inflexibility - it is difficult to simply and reliably deploy updates in an anarchic environment
The art of desktop management is to get the optimum mix of processes and tools in place to ensure that:
- Each desktop and laptop is in a well defined and easily maintainable state.
- Virus and spyware definitions are up to date.
- Security patches are up to date.
- Security policies are enforced.
- If regular updates to installed software is required then it can be done quickly and easily (and potentially rolled back)
We are experienced at designing, building and supporting desktop management solutions, utilising a mixture of commercial products, bespoke tools and well designed processes. We have designed solutions for environments with 10 users (where mostly manual processes were adequate) right up to 10,000 users plus 3000 laptop users (where complete automation was a necessity).